Abstract

Student retention continues to be an issue across the United States, with only 69% of students remaining in their higher education institution until graduation. This number drops dramatically to 59.1% at two-year public schools, including technical schools. Past studies proved that proper advising is the cornerstone of improving student retention. In this phenomenological study, ten participants shared their experiences with advising at a technical college in the midwestern United States. Four common advisor-centered themes appeared from technical students’ advising experiences: these themes were flexibility, compassion, helpfulness, and the ability to provide constructive feedback.

There were significant differences in advising experiences between traditional students (18-24 years old) and non-traditional (25 years and older) students. Traditional students prefer a combination of proactive and developmental advising approaches, and non-traditional students prefer a combination of prescriptive and developmental advising approaches. Tinto’s Model of Student Departure indicates that quality student-advisor interactions can dramatically affect students’ overall satisfaction, and ultimately affect students’ decision to continue with the program until graduation.

Date Dissertation Completed

4-2021

Document Type

Dissertation

Degree Name

Doctorate of Education

Department

Education Studies

Dissertation Advisor

Rhea Walker

Dissertation Committee Members

Rhea Walker, Jerry Redman, Joel Traver

Location

Winona

Mollner-Final Defense.pdf (452 kB)
Final Defense Presentation

Share

COinS
 
 

To view the content in your browser, please download Adobe Reader or, alternately,
you may Download the file to your hard drive.

NOTE: The latest versions of Adobe Reader do not support viewing PDF files within Firefox on Mac OS and if you are using a modern (Intel) Mac, there is no official plugin for viewing PDF files within the browser window.