Date Capstone Completed


Document Type


Degree Name

Masters of Science in Leadership Education: Professional Leadership


Leadership Education - Graduate Studies


Steven Baule


Winona, Minnesota


The United States entered a state of lockdown in March 2020 in order slow the spread of the COVID-19 Novel Coronavirus. With this lockdown came mandatory social isolation, which was especially impactful for older, underrepresented and vulnerable Americans. Public libraries acted as community information centers and took on many unexpected roles to benefit the common good. This study identified these interventions through research and survey, and their relationship to Maslow’s hierarchy of needs (Maslow, 1943). This study also brought to light collaborative relationships between agencies, the redeployment of library staff and resources to meet these needs, the impact of the digital disparity, and future of maintaining the interventions and services to continue to support the older, underrepresented, and vulnerable populations in the United States.



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