Date Capstone Completed
5-2023
Document Type
Capstone Paper
Degree Name
Masters of Science in Leadership Education: Organizational Leadership
Department
Educational Leadership
Advisor
Theresa Waterbury
Location
Winona, Minnesota
Abstract
As the world changed with COVID-19, as did the future following it for workers in all fields. Working remotely has become a routine for many employees. Technology has allowed organizations to expand where employees work. Healthcare workers who were not on the front lines are now working remotely, including workers in finance. The research design was a qualitative study. The data obtained from this research focused on major themes of urban healthcare finance remote workers' challenges and what strategies can be implemented to increase job satisfaction overall. The crucial data points of challenges faced included the lack of communication between teams, an imbalance between work and family life, and a challenge with technology and a lack of resources. Strategies that could be implemented were scheduling meetings with supervisors weekly, creating a more specific schedule to ensure a balance between work and home life, and providing remote employees with the technology needed to complete the job could help promote overall job satisfaction. Although not all challenges can have solutions that will change the job overnight, the conversation on where those challenges are can help increase employee job satisfaction.
Recommended Citation
Johnson, Kenna, "Strategies to Increase Job Satisfaction in Remote Finance Urban Healthcare Workers" (2023). Leadership Education Capstones. 81.
https://openriver.winona.edu/leadershipeducationcapstones/81
