Community colleges in America developed out of a need to fill the gap between high school or technical education and university-level study. The two-year postsecondary experience which is typically offered at locations that are “community friendly” has attracted persons of color and those with more conservative economic means in ever-increasing numbers. Historically, these marginalized populations have experienced educational inequalities in larger numbers than other groups. As statistics show increasing enrollments from members of these groups, community colleges must provide and improve services that appropriately address both student need and societal demand. Students who are able to successfully obtain transfer to four-year institutions or go on to gain employment contribute to the continued viability of the institution. As budgetary decisions at the state and federal level drive up costs, community college leaders struggle to keep their institutions competitive in the global market, which requires course and program development that includes emerging technologies. To that end, leaders must strategically plan how to support staff and instructors in leveraging technology to help students—in particular those students who are typically considered underserved—learn in a rapidly changing educational environment.
"Using Emerging Technologies to Serve the Underserved,"
Essays in Education: Vol. 20
, Article 10.
Available at: https://openriver.winona.edu/eie/vol20/iss1/10