Essays in Education


Teachers in urban school districts need to learn better listening skills. The high-stakes world of parental involvement, especially with parents who have not had good school experiences themselves, necessitates that faculty and administration be able to listen with clarity and calm. Emergency-licensed teacher education students at a major urban institution of higher education were trained in empathetic listening, practiced these skills, and then were asked to use these skills in the field. While most believed they did not need the skill when they first heard of it, all discovered its complexity and utility during the course of the semester.

Unique Identifier




To view the content in your browser, please download Adobe Reader or, alternately,
you may Download the file to your hard drive.

NOTE: The latest versions of Adobe Reader do not support viewing PDF files within Firefox on Mac OS and if you are using a modern (Intel) Mac, there is no official plugin for viewing PDF files within the browser window.